1. Information We Collect
We may collect personal identification information from Users in various ways, including but not limited to, when Users visit our Site, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information.
2. How We Use Collected Information
BTCA may collect Users’ personal information via the Site and use it for the following purposes:
To improve customer service:
Information you provide helps us respond to your customer service requests and support your needs more efficiently.
To improve user experience:
We analyse online user behaviour data to understand how Users interact with the services and resources offered on our Site. This analysis guides us in enhancing the overall User experience on our Site.
To send periodic emails:
We may use email addresses to send Users the information and updates that pertain to their inquiries, questions, and/or other requests.
For our newsletter:
If a User opts to subscribe to our newsletter, we may use the email address to send newsletters. The newsletter provides information on tax-related matters, updates, and relevant content. Users have the option to unsubscribe from the newsletter at any time by following the instructions provided in each newsletter or by contacting us directly.
Additionally, it is important to note that our server may track User IP addresses to diagnose server issues and analyse traffic to our Site in order to improve server performance, identify cyber threats, or improve content on Our Site. It’s crucial to emphasise that this information is non-personally identifiable; an individual’s personal details cannot be identified by or linked to an IP address.
3. How We Protect Your Information
We adopt data collection, storage, processing, disclosure, and disposal practices, along with security measures, to safeguard against unauthorised access, alteration, disclosure, or destruction of your personal information and data transmitted through our Site. It’s important to note that we do not collect financial, transactional, or sensitive information via the Site, including but not limited to, your Date of Birth (DOB), Tax File Number (TFN), Addresses, Passwords, Bank Account Details, or Credit Card Information. While our website maintains a secure environment, we advise against submitting financial, transactional, or sensitive data through our Site.
In instances where the collection of sensitive, financial, or transactional information from clients is necessary, we utilise external service providers, government agencies, or platforms that facilitate such data collection. These entities employ data protection mechanisms and procedures in accordance with The Privacy Act 1988 and related legislations, ensuring your personal, financial, and transactional data are safeguarded and handled with the utmost care.
Our website utilises Secure Socket Layer (SSL) technology to encrypt and secure the data you submit through our forms, ensuring a secure transmission of personal information over the internet.
4. Sharing Your Personal Information
BTCA emphasises a commitment to privacy and does not share or store Users’ personal identification information on the Site. We do not sell, trade, or rent Users’ personal identification information to others. Any information provided by Users through the Site is processed for the sole purpose of responding to inquiries, providing information, or improving user experience.
Please be assured that your privacy is of utmost importance to us, and we have implemented appropriate data collection and security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information and data submitted through our Site.
5. Limitations of Liability
The information contained on our Site is for general information purposes only. BTCA assumes no responsibility for errors or omissions in the contents of the Site.
6. External Links Disclaimer
The Site may contain links to external websites that are not provided or maintained by or in any way affiliated with BTCA. Please note that BTCA does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
7. Data Storage Disclaimer
BTCA does not store any personal User data on this Site, including the data submitted through our Site by Users. BTCA does not store any personal User data on the server hosting this Site.
9. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please refrain from using our Site.
At the heart of our commitment is your financial success. Contact us for a no-obligation discussion on how we can help you reduce your income tax liabilities and achieve wealth-creation goals.